Where is the shop based?
The shop is based in Vancouver, BC. All prices are listed in Canadian dollars and will be converted to your currency on your statement, based on your method of payment. Use the currency converter below to convert prices for your information.
What is the shop return policy?
All products are non-refundable, and the shop is not responsible for any damage once it has been shipped. However, if you have an issue with the order your received, contact me and we'll figure something out. Your happiness and satisfaction with the products from TarCreative is my priority.
Where do you ship to?
Anywhere. Maybe even outer space, as long as you have the address.. Shipping prices are calculated during the check-out process based on your location and items you have ordered. Orders are shipped out within 1-3 business days of when it was placed.
How do I pay for my order?
Fill up your cart with goodies, and checkout with Stripe - one of the most secure and trusted online payment interfaces. All major cards (Visa, MasterCard, Discover & American Express) are accepted.
For any other questions, feel free to drop me an e-mail at firstname.lastname@example.org !